Administrative Assistant Training

Our Administrative Assistant training was developed by industry experts to assure you learn what you need to succeed on the job. Graduate with marketable skills and get ahead fast. Enroll today.

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Orientation: Ashworth College Career Program

In this course, you’ll examine the goals and values of Ashworth College: time management, creating a realistic weekly and monthly study schedule, the nature and purpose of assessments, how to study effectively to prepare for and take an online examination, and developing the skill sets necessary for success in the twenty-first century. You’ll also learn about important concepts in business and self-employment, such as setting yourself apart from the competition, market testing, and investment funding.

By the end of this course, you’ll be able to:

Identify skills needed to be a confident and independent online learner.
Describe your business plan.

Lesson Group 1: Professional Skills Development

In this course, you’ll examine the attitudes, skills, and knowledge needed to enter the workforce as a professional administrative assistant, including teamwork, ethics, and organization.

By the end of this course, you’ll be able to:

Describe the qualities that make a worker a professional.
Describe strategies and tools for management and organization.
Identify unethical behaviors.
Outline team operations.

Lesson Group 2: Office Procedures

In this course, you’ll gain an understanding of customer services, communication skills and barriers, global communication tools, presentation skills, and meeting planning.

By the end of this course, you’ll be able to:

Define customer focus and customer service.
Prepare effective written messages.
Explain the value of global communication tools.
Plan and research presentations.
Perform duties related to conferences and meetings.

Lesson Group 3: The Organized Office Professional

In this course, you’ll gain an understanding of the value of records and the management of electronic records and mail. You’ll learn about business travel arrangements, financial documents, job interview skills, management, and leadership.

By the end of this course, you’ll be able to:

Explain filing procedures for records and storage systems.
Prepare to handle incoming and outgoing mail.
Plan domestic and international travel.
Describe typical organizational financial statements.
Develop job interview skills.
Describe different theories of leadership and management.

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Program Description

The Administrative Assistant program is designed to provide students with functional knowledge of basic office procedures, including managing time, maintaining a filing system, and scheduling appointments while utilizing the tools available in the professional office setting.

Program Objectives

After completing the Administrative Assistant program, students will be able to:

Understand the role of organizational structures and compare and contrast the responsibilities of supervisors and employees.
Demonstrate the essential skills required for effective working relationships, such as team, collaborative, personal, and interpersonal skills.
Prepare for a successful employment search.
Explain the importance of prioritizing, planning, and managing for results.
Communicate effectively by telephone and in writing.
Perform common office tasks, such as file setup and maintenance, financial management, scheduling appointments, and maintaining calendars.
Plan meetings and conferences and make travel arrangements.
Prepare for future professional challenges.