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Did You Know?

According to the leading sources, educational achievement has a direct impact on earnings potential.
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Now included when you start your program!

Membership in FITT (Forum for International Trade Training). This one year membership gives you the opportunity to network with other professionals in the field, as well as access to further training to further your skills and knowledge.

  • Exposure to the job market through the goinglobal.com career website
  • Access to international trade publications, as well as to educational material from the FITTskills textbooks

Small Business Management Program Outline

Learn Practical Skills at Home

Your comprehensive lessons are clear and well-organized; easy to follow, yet challenging and engaging at the same time. Each lesson begins with an introductory note from your instructor, plus a preview outlining the subject matter and study objectives.

Next comes the reading assignment from your textbook, lesson book or supplemental references. Practice exercises help you check and review the key concepts you've learned. Then, turn in your open-book exam (available online) for the lesson, whenever YOU are ready.

Enroll online or call 1-800-535-1613 to speak with an Admission Advisor!

John Graves: Small Business Management Instructor PCDIMeet Your Instructor

John Graves, a CPA with a Master’s Degree in Business Administration, is chief instructor of The Professional Small Business Management Program. He will make sure you progress smoothly through your studies. If you need help or have questions along the way, just write, call, fax or e-mail us 24 hours a day. Our staff of ourteous, knowledgeable career tutors will give you prompt, personal guidance.

What You’ll Learn Lesson By Lesson in this Course

Lesson 1, Introduction
Small businesses in today’s economy; strengths and weaknesses of small businesses; what the future holds for small businesses.
Lesson 2, What Makes An Entrepreneur
Defining entrepreneurship; the rewards and drawbacks; traits of successful entrepreneurs; women and minorities as entrepreneurs.
Lesson 3, Business Ethics & Social Responsibility
Developing a business code of ethics; living up to social responsibilities; abiding by equal opportunity laws; the impact of federal legislation on small businesses; Federal Trade commission regulations and consumerism.
Supplement: Time Management Guide
Working at top efficiency—as a student and later on.
Lesson 4, New Ventures & The Business Plan
The planning process; our 16-step formula for preparing a business plan; the secrets of market research: a vital first step; operating plans; financial plans; the vitality of home-based businesses.
Lesson 5, Buying An Existing Business
Choosing a product or service; how to evaluate an existing business; new ventures versus buyouts; intellectual property; patents, copyrights, and trademarks.
Lesson 6, Franchises
The evolution of franchising; advantages and disadvantages of franchising; franchising arrangements; finding the right franchise for you; franchise contracts.
Lesson 7, Legal Aspects of a Business
The need for legal advice; finding a lawyer; legal forms of organization; government regulations; political issues in small business; understanding contract and tort law.
Lesson 8, Locating a Business
Market research in site selection; ideal sites for retail, service, and manufacturing companies; best cities for a small business.
Lesson 9, Financing Your Business
Estimating your money needs; strategies for preparing a workable budget; sources of money: equity capital and debt capital, short-term and long-term government loans.
Supplement: Today’s Hottest Small Business Opportunities
Find out which small businesses offer the highest potential for success now.
Lesson 10, Organizational Planning & Total Quality Management
Finding the right accountant, lawyer, banker, insurance agent, and computer consultant; building a staff; the organization chart; the essence of TQM; sources of outside help.
Lesson 11, Business Accounting
Five keys to a good accounting system; limitations of accounting; income statements; balance sheets; cash budgets and cash flow.
Lesson 12, Planning & Control
The four stages of growth; setting goals; action plans; management by objectives; control and budgeting; the profitgraph; reporting your performance.
Lesson 13, Analyzing Financial Statements
How financial analysis fits into planning and control; tests of profitability and financial health; earning a satisfactory return; evaluating investment opportunities; deciding when to extend credit; setting credit and collection policies.
Lesson 14, Marketing Products & Services
The basic steps of marketing research; key marketing channels for products and services; segmenting your market; using intuition to solve marketing problems.
Lesson 15, How To Get & Keep Customers
Methods of setting prices; using advertising, publicity, personal selling, and sales promotion to build your business; the marketing mix; entering the global marketplace.
Lesson 16, Using Information Technology
How to select the right computer hardware for your business; useful software programs and their applications; installing a computer system; using the Internet.
Supplement: How To Buy a PC
The what, how, and where of buying the right computer for your business.
Lesson 17, Human Relations
Putting employees first; motivating employees; musts for managers; setting wage, salary, and benefits policies.
Lesson 18, Purchasing/Inventory Control
Purchasing and inventory management; the purchasing cycle; measuring inventory-control performance.
Lesson 19, Business Taxes
Tax avoidance versus tax evasion; how to postpone or reduce tax liability; keeping tax records; filing returns.
Lesson 20, Risk Management & Insurance
Developing a risk management program; risk transfer; kinds of insurance coverage; selecting an insurance agent.

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